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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ivan Beeman

Ivan Beeman

January 15, 2026

5  out of  5
rating by Ivan Beeman
"Diana was very courteous, knowledgeable and very helpful!"
We responded:
"Ivan, thank you for taking the time to leave us a review! Diana is a great asset to our team and we appreciate your thoughtful words and business!"
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Joe Graham

January 8, 2026

5  out of  5
rating by Joe Graham
"Malorri is an excellent State Farm representative, for she is very patient and supportive."
We responded:
"We agree Malorri is wonderful! Thank you for sharing your experience. We appreciate your business and look forward to continuing to work together!"
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Allen Hamilton

January 2, 2026

5  out of  5
rating by Allen Hamilton
"Ive been doing business with them for over 15 years and I cant say enough good things about this agency. Planning to do business with them for another 15!"
We responded:
"Allen we appreciate your business and your kind words! Thank you for taking the time to share your experience! We look forward to continuing to provide you with the exceptional service for years to come!"
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Jess Parrish

January 2, 2026

5  out of  5
rating by Jess Parrish
"I have had my business and personal insurance here for 7yrs, They are easy to get ahold of and answer all of my questions or changes quickly as my business needs change."
We responded:
"Jess we take pride in being there for our customers when they need us. Thank you for your business and taking the time to share your experience! "
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Mike Haverty

December 29, 2025

5  out of  5
rating by Mike Haverty
"This agency and primarily Crystal Williams has been excellent to work with . They are very responsive and flexible to my needs."
We responded:
"Crystal is a wonderful part of our team! We take pride in our customer care and appreciate you taking the time to share your experience!"
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Deanna Vannoster

December 23, 2025

5  out of  5
rating by Deanna Vannoster
"I’ve had a great experience working with Heidi, Crystal, and Malorri. They’ve worked closely with me to make sure our mutual customer was well taken care of during his storm restoration, and that level of collaboration is greatly appreciated. They’ve been friendly, helpful, and easy to communicate with every step of the way. A great team all around!"
We responded:
"Deanna, thank you for taking the time to share your experience! Getting our insureds through the claims process smoothly is very important to us. Our team is thankful for partners in the community like you! "
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Lorri Casey

December 23, 2025

5  out of  5
rating by Lorri Casey
"Malorri, the representative we worked with from this office, goes above and beyond--she is knowledgeable and clear, friendly, easy to work with, and makes you feel as if she truly cares"
We responded:
"We agree Malorri is an amazing asset to our team! Thank you for sharing your experience, we appreciate and look forward to your contuined business"
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Chris Renee Link

December 17, 2025

5  out of  5
rating by Chris Renee Link
"Always quick to respond with good advice!"
We responded:
"Thanks Chris! Making our customers a priority is important to us! We appreciate you sharing your experience!"
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Scott Martin

December 16, 2025

5  out of  5
rating by Scott Martin
"I have had State Farm as my insurer for over 50 years. I do not have many claims in my history but when I do have one I expect timely communication and resolution. My State Farm Agent and his Staff make me feel like I am their only client. They are responsive, professional and communicate with me timely. Thank you Dave, Crystal and the Team for all you do! Scott"
We responded:
"Scott, thank you for your thoughtful review of our agency! Your experience is one we aim to give everyone we meet. We appreciate your business and look forward to a continued relationship for years to come! "
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Corbin Trimble

September 30, 2025

5  out of  5
rating by Corbin Trimble
"Malorri is amazing. I had question questions about liability coverage, including the umbrella, which includes the car and home. She explained everything perfectly regarding the changes to my policies And my questions. Dave Goodman is blessed to have her on staff because of her expertise and ease of working with clients. Thank you. Thank you. Thank you."
We responded:
"Mallorri is quite exceptional and we appreciate you taking the time to share! Corbin, we appreciate your kind words and continued business."
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Jackie

July 29, 2025

5  out of  5
rating by Jackie
"Malorri was great helping me with my new car policy. She was efficient, quick and helpful! I have had my car insurance with Dave Goodman for over 30 years. Great group of people!"
We responded:
"We are so glad to hear that Malorri was able to provide you with the excellent service you've come to expect from us! She is a great asset to our team. Thank you for sharing your experience, we look forward to providing you with the same great service for years to come!"
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Tom Ford

July 3, 2025

1  out of  5
rating by Tom Ford
"Like a good neighborhood State Farm AIN'T there. There's a lot better places to get coverage and you should definitely go somewhere else. Dropped my homeowners when I got a new roof because the previous owners had filed claims on the home before I bought it and they said there were too many claims within 5 years. I only needed the roof after a hail storm. I had no knowledge of previous claims. You think they could have told me when I bought my insurance to begin with about previous claims. I was a customer of State Farm since 2008 in 2 different States. PS: Their commercials suck too."
Profile photo of Melinda Pine

Melinda Pine

April 4, 2025

5  out of  5
rating by Melinda Pine
"I've been working with this State Farm office for years for auto, home, renters, and jewelry insurance and have always had a delightful and thorough customer service experience. Diana and Sandy are both kind, patient, and knowledgeable. I trust State Farm to be fair and honest. I recently switched back to them for home insurance after being lured away to another company with a lower premium (which didn't last and wasn't worth the trade-off in quality) and I'm so happy I did. My premium is WAY lower and my coverage is much better! I love that I can talk to a human being within 24 hours of making contact. Overall, just a great experience with minimal stress which is hard to find when it comes to insurance!"
We responded:
"Melinda, you are so wonderful! Thank you so much for the opportunity to work with you again. Please do not hesitate to reach out if you need anything. Thank you again for your business! You are appreciated! Sandy"
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Joshua Thomas

February 20, 2025

1  out of  5
rating by Joshua Thomas
"One of the worst State Farm Agencies out there. Diana the office manager is condescending and rude. Good luck even trying to talk to Dave or have them provide documents when you request them."
We responded:
"Sir, this is the second 1 star review you have left for our agency. Again, I'm sorry we are not able to help you when we are not your State Farm Agency. You will need to contact your own agent for help on your policies. "
Profile photo of Bill Gilhaus

Bill Gilhaus

February 12, 2025

5  out of  5
rating by Bill Gilhaus
"I shopped for better insurance premiums and service. During that process I visited with 5 different insurance companies and received quotes. I also noted some of the companies did not get back to me for over a week. I worked with Crystal Williams at State Farm and she was outstanding. Very friendly, knowledgeable and patient. She is also very efficient and returns calls and emails typically within an hour. Lastly, my premiums were reduced considerably compared to the other insurance companies I contacted. I am very pleased with their service."
We responded:
"Bill, thank you for your wonderful review. Crystal is a star and we work very hard to take care of our customers. Welcome to our agency, we're excited to take care of you and your family."
Profile photo of Christopher Graham

Christopher Graham

January 15, 2025

5  out of  5
rating by Christopher Graham
"Everyone at Dave Goodman Statefarm are absolutely amazing and the most friendly people I’ve ever worked with in the insurance business."
We responded:
"Christopher, thank you! We look forward to working with you!"
Profile photo of Sarah Malone (schuppsarah)

Sarah Malone (schuppsarah)

August 1, 2024

5  out of  5
rating by Sarah Malone (schuppsarah)
"I can't say enough good things about our experience with our State Farm insurance agents office, specifically Crystal and Diana. Recently, one of our kids needed assistance, and our agent went above and beyond to ensure everything was taken care of quickly and smoothly. Their dedication, attention to detail, and genuine care made all the difference. It's rare to find someone who treats you like family, but that's exactly what we felt. Highly recommend to anyone looking for an insurance agent who truly cares and delivers exceptional service!"
We responded:
"Sarah, thank you for the wonderful review. Our goal is to treat our clients as we would wish to be treated. We enjoy working with you and your family! Thank you for your business. "
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Rachel Hontz

June 18, 2024

5  out of  5
rating by Rachel Hontz
"Malorri in the office is over the top. She assisted with an insurance card issue I was experiencing because I didn't have access to a printer and she was pleasant and cheerful and just made my day. I wish there were more people out there that was willing to go out of there way to help a stranger with a problem no matter how big or small with the attitude and cheerfulness as Malorri. Thank you so much."
We responded:
"Rachel, thank you for your review. Malorri is a star and we're thankful she works so diligently everyday to help our clients. She always goes above and beyond to make sure everyone is taken care of. Thank you for business, we appreciate you!"
Profile photo of Robin Elder - Underwood

Robin Elder - Underwood

October 13, 2023

5  out of  5
rating by Robin Elder - Underwood
"If you are looking for insurance, choose this office!! Crystal is by far the BEST! She is kind, caring and so very helpful. I live in Alabama and my Mom lived in Gardner. She goes the extra mile to make sure you are taken care of. She knew I lived far away and could not come into her office and she worked it out and took care of me and my Mother like we were family! Thank you for all you kindness, Robin & Sheryl."
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Susan Nenonen

August 29, 2023

5  out of  5
rating by Susan Nenonen
"Crystal was wonderful! She was so helpful with adding a new car and new driver to our insurance plan. Thanks for the great service!"
Profile photo of Sandra Whorton

Sandra Whorton

July 21, 2023

5  out of  5
rating by Sandra Whorton
"Crystal was a delight to work with and got the right people involved to answer all our questions. It was a pleasure to work with her."
Profile photo of Alexandria Zarillo

Alexandria Zarillo

March 24, 2023

2  out of  5
rating by Alexandria Zarillo
"They were an amazing company until they weren't. I had been a loyal state farm customer for years and was recently dropped after our vehicle was totaled in October. I say this loosely because our car was far from totaled, but they decided to deem it to be anyway due to "inflation and shortages," etc. The worst part about this experience is that the company waited until 2 WEEKS prior to our renewal date to inform us about the drop AND had originally opted to drop our home insurance, forcing me to find new coverage in a hurry, only to inform me AFTER I purchased new coverage that our home policy was still active. Needless to say, I have been a ball of stress ever since. I've been told by my independent agent that this is not an isolated incident with this company and that many individuals are experiencing the same treatment my husband and I have witnessed. Nearly 10 years with a company, and this is the parting package we have received. The moral of the story is that you never remain loyal to any company. Insurance is a scam. They use OUR money to pay others out, and when the company overspends, we are the ones facing the consequences."
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Matt Falk

March 24, 2023

5  out of  5
rating by Matt Falk
"Crystal Williams helped me out with a billing issue. She was able to correct it and get resolved in the same day. Thanks again!"
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Frederick Kouri

February 27, 2023

5  out of  5
rating by Frederick Kouri
"They provided prompt and comprehensive service on my auto claim."
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Paul Anderson

February 23, 2023

5  out of  5
rating by Paul Anderson
"Stephanie Owens untangled a complicated claim for me when the State Farm Claims Hub was asleep and paralyzed. I always get polite, effective and efficient service from Dave Goodman and his staff. 5 Stars!"